Privacy Policy for SMS Registration
Effective Date: 01/01/2019
Introduction
At Ausby Car Rentals, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information in relation to our SMS registration process. It also details how we obtain your consent to receive SMS communications, which are provided exclusively in English.
Information Collection
When you register for our SMS services, we collect the following information:
- Your mobile phone number
- Any other information you voluntarily provide during the registration process
Use of Information
We use the information collected for the following purposes:
- To send you SMS notifications related to customer service, rental updates, and promotional offers
- To communicate with you regarding any queries or issues, with your consent
Sharing of Information
We respect your privacy and do not share your information with any third parties. Your information is used exclusively for internal purposes as outlined in this policy.
Consent
By providing your phone number to Ausby Car Rentals, whether through our website, over the phone, in person, or by using any intake form on our site, you expressly consent to receive SMS notifications exclusively in English. These notifications may include customer service communications, updates on your rental, promotional offers, and important notifications related to our services.
- Opt-In Process: If you provide your phone number via our website or through any intake form, you will automatically be opted in to receive SMS messages in English. You will receive a confirmation message to verify your opt-in. If you provide your phone number through other means, such as over the phone or in person, we will send you a verification message, and you must respond with “YES” to confirm your opt-in before any further messages are sent.
By providing your phone number, you agree to receive SMS notifications related to customer service, rental updates, and promotional offers exclusively in English. Message and data rates may apply. You can opt-out at any time by replying "STOP" to any message you receive.
Opt-Out
You may withdraw your consent at any time by replying “STOP” to any SMS you receive from us. This will remove you from our SMS list, and you will no longer receive messages. Message and data rates may apply, and opting out of SMS communications will not affect your ability to use our services.
Security
We implement appropriate security measures to protect your personal information, including SMS communications, from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you through SMS or posted on our website with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at (888) 498-1408.
Terms & Conditions
Insurance and Coverage:
Renters must have insurance that will cover the rented vehicle. If not renter must choose Ausby Car Rentals SLI Coverage and / or CDW Coverage.
Cancellation:
All rental agreements and reservation are bond by these terms and conditions.
Giving verbal, written, or online reservation information with credit card or debit card information acknowledges acceptance our Terms and Conditions. Upon receipt of billing information, the appropriate deposit amount(s) will be charged to the credit card or debit card provided. No reservations can be held without receipt of the deposit or full amount of rental. Reservations are on a first come first served basis and ALL SALES ARE FINAL. Early return, Cancellations or No Show will be considered end of rental for the total amount paid.
All Pre Paid Rentals are Non Refundable. A minimum $50 Non Refundable Payment is required to confirm your rental. If you do not want the full amount to be charged you must reply back to your confirmation email with "Only Charge the $50 Non Refundable Deposit" within 1 hour of making your reservation ..
All provisions of our rental agreement apply to each rental. Signature is not required to complete a reservation The rental agreement is available for review at any time prior to departure. If your personal information and or credit card information is given over the phone or to any representative or affiliates to insure your reservation then you are bound by the Terms and Conditions of this agreement. Any promises made by any affiliate must be made in writing and approved by the operations director on duty to be valid. We reserves the right to deny or reschedule any rental due to unsafe or bad weather conditions. No Mexico travel under any condition. NO SMOKING & NO PETS. Smoking and pets are prohibited in the rental units and any evidence of smoking or pets after my rental or lack of compliance will result in forfeiture of security deposit and/or a minimum charge of $100 for pets or any other contract violations. All locations are by appointment only and any missed appointment may result in a $20 missed appointment charge. SECURITY DEPOSIT - Normally from $100 to $350 depending on the vehicle. This deposit is normally collected within 24 to 96 WORKING hrs of picking up the vehicle and is refundable.
Giving verbal, written, or online reservation information with credit card or debit card information acknowledges renter agrees that any and all charges placed on their credit card are legitimate and authorized charges for the rental transaction they are completing, and hereby agree to not dispute these charges. **Under no circumstances will return of rental units be accepted outside of the appointed reservation time. Returns made outside of these business hours will result in immediate forfeit of security deposit unless prior arrangements have been made in writing.
Airport Pickup Policy:
DFW Shuttle Service - As Soon as you land Power On Your Phone and Call (469) 844-9984 to receive your pickup instructions.. We are only 5 Minutes away.
Renter must arrange for Ausby Car Rentals in advance for Free Airport Pickup and Drop Off. Rental Vehicle must be returned to the Ausby Car Rental Location and a representative with drop of renter and the Airport after the rental.
Exception: PICKUP & DROPOFF from (DAL) Love Field Airport in Dallas, TX will be a $25 charge EACH way.
Out of State Travel Policy :
Unlimited miles for travel to any of the touching state from where you rented the vehicle. Travel outside of this area will automatically convert your contract to a mileage contract to be charged at a rate of 25 cents per miles after the free daily miles. You must notify us if you plan to take vehicle out-of-state.